FAQ

Practicing on the Driving Range

Practice (Shot Analysis, Target Practice, etc.)

Create/Select Player

Calibration (click continue)

Select Club/Tag/Ball (Click done after selection)

Target Practice

Select Driving Range (Click practice)

Create/Select Player

Player Details (Enter in Name and Email)

Select a Hole (click select)

Golf Club Selection

Choose a Golf Club

Starting a Round

Select Courses

Select Course

Add Players

Sign in or sign in as Guest

Adjust Game Settings or Start Game

Setting - Game Options (putting mode, mulligans, gimme distance, etc.)

Setting - Course Options (environment condition, etc.)

Start Game

Select a Golf Club

How to Exit a Game

Please ensure only the marked balls provided by the facility are used when golfing.

GSPro Main Page

Local Match: Start a local match with 1-8 players.
Practice: Start practice mode providing three choices (Range, On Course and Skills Challenge)
Online Match: Starts a round online, either to join or create a room to play online with others.
Tournament: Requires SGT membership

Practice

Practice: (Driving Range, On Course Practice, Standard & Custom Skills Test)

Driving Range: Enter a driving range session.
On Course Practice: Use on course practice. Select specific course and location to practice your shot.
Skills Test: Test your skills in a 60-shot skills challenge.

Select Flyout Menu and Exit Game:

Local Match:

Local Match: (Select course or search for a course)

Add or Create New Player: (Tee Box and Colour for each player)

Match Settings:
(Gimme/Auto Putt, Elevation, Putting, Mulligans, Game Play, Fairway Firmness, Green Firmness, Wind)

Match Settings Definitions:

Game Type: Type of match (stroke, scramble)
Tee: Default tee box
Pins: Thurs-Sun pin options
Gimme/Auto Putt: Used to set the gimme circle size OR used to select one of the auto putt options
Elevation: Global or course specific
Putting: Realism setting for putting
Mulligans: Option to enable mulligans
Game Play: Player settings or force realistic
Fairway Firmness: Used to adjust how hard the fairways are
Green Firmness: Used to adjust how hard the greens are
Wind: Wind speed options

Holes: (Select all or only holes you want to play)

In-Match: (Club selection, RH/LH, Hole Distance and etc.)

In-Match Main Screen:

In-Match Flyout Menu:

Data Tiles: Hide or show the data tiles
Settings: Enter settings area
Lighting: Used to adjust lighting and offset
Shot Options: Opens options for rehit, mulligan, etc
Flyover: Initiates flyover of current hole
Putt Grid: Hide or show putting grid
Putt Mode: Manually enter putting mode
Show Flag: Hide or show the flag stick
Shortcuts: Displays graphics with keyboard shortcuts
Scorecard: View scorecard

Select Flyout Menu and Exit Game

Yes, you do have to bring your own clubs. We don't offer club rentals at this time. We do provide balls and tees, however, in each suite.

Yes, we have range (practice) and course play options.

Players must be 19 years of age to play at the facility unsupervised.

Yes, you can visit our Coaching page to find out more. Our Director of Instruction, Steve Brackenbury of Brackenbury Golf, can be reached via his website.

There is a maximum of four (4) people per suite. If your group has more than four people, you can book side-by-side suites.

Please visit our Play & Practice page to learn about the differences.

• Log into your Uschedule account
• On the left-hand side, click on the three line icon:
  
• Click "Appointments" in the left-hand side of the screen
• Under "Upcoming Appointment," click "Cancel" and confirm
• Please email us at info@transcendgolf.ca to request for your credit.

NOTE:
All cancellations made 24 hours before the scheduled tee time will be automatically refunded to your original payment method. For members using value pack hours, the time will be automatically credited back to your account.
Please email us @ info@transcendgolf.ca for any questions.

To reschedule a booking, you can cancel and re-book your session.

You can create a second booking following your existing booking, if the next slot is available.

Yes, please contact us at info@transcendgolf.ca with the details.

Our automated system ensures that the equipment in your suite will turn on at your booking start time.

Our facilities are fully automated. Once you complete your booking, you will receive a Service Confirmation email with an Open Door button, which will become active 15 minutes prior to your start time and remain active for the duration of your session.

We are open 24/7, 365 days per year.

Yes, WIFI signs and password are posted in every private suite.

Please use the indoor golf balls provided at the facility to avoid any potential damage.

No outdoor tees are allowed as they will damage the impact screens. Please use the indoor tees provided at the facility.

Please visit our Rates & Booking page to view our pricing. Discounted rates are available by purchasing a value package or membership through our Memberships page.

Yes, please visit our Gift Cards page to purchase a digital gift card. Physical gift cards are not available at this time.

• Log into your Uschedule account
• Choose Facility and Date
• Select Service (Trackman or Uneekor)
• Choose Service Time (Duration)
• Choose Suite or Select "Any Available"
• Choose Time
• Book Service
• Check Off on the Waivers and Terms forms
• During check out – apply gift card # before making payment

You can check your gift card balance by logging into our booking tool, then selecting Gift Cards from the menu in your customer profile.

No, but we do offer vending machines on-site.

Yes, all guests must complete the waiver form available here. There is also a child waiver form, here.